Category: Featured
The Real Cost of EMS Begins Before the Call
Emergency medical services are often measured by activity. How many calls did an agency respond to? How many patients were transported? How many unit hours were deployed? These measures are important for understanding how an EMS system is being used, but they do not tell the full story of what …
Preserving Access to Care Through Rural Emergency Hospitals
For years, rural communities across the United States have faced a growing challenge: maintaining access to local healthcare services. Financial pressures, workforce shortages, changing patterns of healthcare utilization, and evolving reimbursement models have contributed to the closure of rural hospitals, leaving many communities with fewer options for emergency and acute …
What Sandoval County’s Experience Reveals About EMS Sustainability
EMS leaders across the country are constantly balancing growing community needs with limited resources. Whether it’s improving response times, expanding coverage to underserved areas, or maintaining service levels amid rising costs, many agencies face the challenge of doing more with finite funding and staffing. Sandoval County, New Mexico, provides a …
What EMS Week 2026 Reminds Us About the Work Behind Every Call
In EMS, there is no single moment that defines the job. It is built on long shifts, quick decisions, and calls that rarely look the same twice. Most of the work happens without recognition, and often without closure. That is exactly why EMS Week matters. It gives the profession a …
How EMS on the Hill Day 2026 Connects EMS Experience and Federal Policy
Each year, emergency medical services professionals from across the United States gather in Washington, D.C. for EMS on the Hill Day, an annual event organized by the National Association of Emergency Medical Technicians (NAEMT). The event is designed to support direct dialogue between EMS clinicians, system leaders, and federal policymakers, …
Medicaid Reimbursement Shifts, Rural Health Transformation, and What EMS Agencies Need to Know
The world of Emergency Medical Services is changing fast, and staying informed is more important than ever. On October 16, 2025, Public Consulting Group (PCG) and the International Association of Fire Chiefs (IAFC) hosted a lively webinar that brought together EMS experts, agency leaders, and policy makers to discuss the …
Celebrating EMS Week and the Heroes Behind Every Siren
Who do you call when something happens and medical attention is required? Who do you know you can count on after that 911 call when you need medical help? This week is National EMS Week, and with the theme of “We Care. For Everyone,” it couldn’t be more fitting for …
Navigating EMS Incentives and Balance Billing
If you’re an EMS leader wondering how to keep up with all the changes in reimbursement, you’re not alone. On March 6, 2025, EMS leaders from across the country joined the International Association of Fire Chiefs (IAFC) and Public Consulting Group (PCG) for a timely and informative webinar: Maximizing Incentives …
Ohio Ambulance Supplemental Payment Program (ASPP): What EMS Providers Need to Know
As ground ambulance service providers in Ohio know all too well, the gap between the cost of providing emergency medical services (EMS) and the reimbursement rates from Medicaid has placed immense financial pressure on departments across the state. These pressures threaten the sustainability of essential, life-saving services, as EMS providers …
Shaping Policy: The Significance of EMS on the Hill Day
Since 2010, EMS on the Hill Day has been bringing EMS professionals together in Washington, DC to advocate for the needs of patients and the EMS profession. This year, the event will take place April 17-18 on Capitol Hill and will focus on educating congressional leaders about the needs of …