For years, rural communities across the United States have faced a growing challenge: maintaining access to local healthcare services. Financial pressures, workforce shortages, changing patterns of …
EMS leaders across the country are constantly balancing growing community needs with limited resources. Whether it’s improving response times, expanding coverage to underserved areas, or maintaining …
In EMS, there is no single moment that defines the job. It is built on long shifts, quick decisions, and calls that rarely look the same …
Each year, emergency medical services professionals from across the United States gather in Washington, D.C. for EMS on the Hill Day, an annual event organized by …
Evolving EMS Service Delivery Through Mobile Integrated Health Fire and EMS agencies across the country are operating in a service environment that continues to shift. While emergency response and transport remain core responsibilities, a growing share of 911 calls are related to chronic medical conditions, behavioral health needs, medication management, …
State legislative sessions are not simply civics class footnotes; they function as the clock that determines when Emergency Medical Services leaders, associations, and payers can meaningfully influence Medicaid payment policy. In 2026, most legislatures convene early in the year, which creates short periods during which EMS rate-setting bills, as well …
EMS faces a tough balance between rising costs and Medicaid rates that haven’t kept pace. If you’ve been following the headlines or living them, you know this isn’t just a passing challenge. It’s the reality for agencies across the country, especially in rural communities where every dollar and every responder …
The world of Emergency Medical Services is changing fast, and staying informed is more important than ever. On October 16, 2025, Public Consulting Group (PCG) and the International Association of Fire Chiefs (IAFC) hosted a lively webinar that brought together EMS experts, agency leaders, and policy makers to discuss the …
Emergency Medical Services (EMS) in the United States are at a crossroads. With rising costs, evolving patient needs, and the early termination of the CMS ET3 model, EMS leaders are searching for new ways to deliver care that’s flexible, integrated, and value-driven. The recent whitepaper, “Rethinking EMS Delivery“, authored by …
Last month, PCG had the opportunity to co-present with the National Association of EMTs (NAEMT) on a critical topic: the true cost of EMS, the burden of uncompensated care, and the path to financial sustainability for EMS agencies. EMS Systems Are Under Financial Pressure Emergency Medical Services (EMS) are a …
Who do you call when something happens and medical attention is required? Who do you know you can count on after that 911 call when you need medical help? This week is National EMS Week, and with the theme of “We Care. For Everyone,” it couldn’t be more fitting for …
If you’re an EMS leader wondering how to keep up with all the changes in reimbursement, you’re not alone. On March 6, 2025, EMS leaders from across the country joined the International Association of Fire Chiefs (IAFC) and Public Consulting Group (PCG) for a timely and informative webinar: Maximizing Incentives …
The Centers for Medicare & Medicaid Services (CMS) recently published the Year 1 and Year 2 cohort analysis of the Medicare Ground Ambulance Data Collection System (GADCS) Survey, and it’s packed with valuable insights. Want to know how ambulance services across the United States stack up in terms of operations, …
As ground ambulance service providers in Ohio know all too well, the gap between the cost of providing emergency medical services (EMS) and the reimbursement rates from Medicaid has placed immense financial pressure on departments across the state. These pressures threaten the sustainability of essential, life-saving services, as EMS providers …
